GDPR & Privacy Policy
Introduction
Welcome to Truck Smart Ltd (“we,” “our,” “us”). This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using our website (https://heliostest2.site), you agree to the terms of this Privacy Policy.
Data Controller
The Data Controller responsible for your personal data is:
Sam Neale
Unit 7 Alliance Close
CV11 6SD
Office: 02476 960941
Email: sa*@*********t2.site
Data We Collect
We may collect the following types of personal data:
- Information You Provide Directly:
- Name
- Email address
- Phone number
- Postal address
- Other information you provide through contact forms or communications with us.
- Information Collected Automatically:
- IP address
- Browser type and version
- Device information
- Cookies and similar technologies (see Cookie Policy for more details).
How We Use Your Data
We use your personal data for the following purposes:
- To Provide Our Services:
- Responding to your enquiries and providing requested information.
- Processing orders or bookings.
- For Communication:
- Sending service-related emails or updates.
- Responding to customer support requests.
- For Improvement:
- Analysing website usage to improve functionality and user experience.
- To Comply with Legal Obligations:
- Maintaining business records.
- Complying with applicable laws and regulations.
Legal Basis for Processing Data
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your data for specific purposes.
- Contract: When processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: When processing is required to comply with legal obligations.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided they do not override your rights and freedoms.
Data Sharing
We do not sell, rent, or trade your personal data. We may share your information with:
- Service Providers: Third-party companies who assist us in delivering our services (e.g., website hosting, analytics).
- Legal Authorities: When required by law or to protect our legal rights.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: Request access to your data and obtain a copy.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Object to processing based on legitimate interests.
- Restriction: Request restriction of processing under certain conditions.
- Portability: Request transfer of your data to another organisation.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise your rights, please contact Sam Neale using the details provided above.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Cookies
Our website uses cookies to enhance your browsing experience. For more details, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Sam Neale
Unit 7 Alliance Close
CV11 6SD
Office: 02476 960941
Email: sa*@*********t2.site
This policy was last updated in January 2025
